Resi e cancellazioni
What is your return policy?
We offer a standard 14 day returns policy, meaning you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition you received it, Never used, with labels and original packaging. You will also need your receipt or proof of purchase. See our returns policy for more details.
The cost of the return is always at the customer's expense.
Can I cancel/modify an order?
If you need a change to your order please email us as soon as possible and we will do our best to make this happen and accept your request.
You can contact us at email@example.com
When will I receive the refund?
All refunds will be credited to the original form of payment. If you paid by credit or debit card, refunds will be sent to your card issuing bank within 7-10 business days of receiving your returned item or requesting a cancellation. Contact your card issuing bank with questions about when the credit will be released to your account. If you haven't received a credit for your return yet, here's what to do: Contact your bank/credit card company. It may take some time for the refund to post to your account. You will still be sent a notification of the refund either via email or SMS.